Cancellations made more than 48 hours before check-in are fully refunded. Cancellations within 48 hours of check-in — including no-shows — attract a 100% charge of the total booking amount.

Yes, subject to availability. Any modification is treated as a new booking request and may attract revised rates or charges. Please contact our front desk in advance to check options.

There is no minimum stay requirement. One-night stays are fully welcome. For extended stays, please contact us directly for any long-stay rates.

Standard check-in is at 2:00 PM and check-out is at 12:00 noon.

Both are subject to room availability. Early check-in is chargeable. Late check-out before 3:00 PM is charged at half-day rate; beyond 3:00 PM is charged as a full day. We recommend confirming in advance.

Yes. Our front desk team is happy to store your luggage securely while your room is being prepared.

Every guest above 18 must present a valid government-issued photo ID — Passport, Aadhaar card, or Driving License. PAN cards and office/company IDs are not accepted. Local IDs are permitted.

We offer two room categories: Classic Rooms — cosy, budget-friendly rooms with flat-screen TV, mini fridge, work desk, wardrobe, and attached bathroom. Premium Rooms — stylish rooms with a queen-sized bed, coffee table, enhanced décor, and the same core amenities as the Classic Room.

All room rates include a complimentary buffet breakfast, free high-speed Wi-Fi, air conditioning, tea/coffee maker, toiletries, and all applicable taxes. Optional extras such as room service items, and shuttle service are billed separately.

Yes — complimentary high-speed Wi-Fi is available across all rooms and common areas.

Yes, all rooms are fully air-conditioned.

We do not have an on-site restaurant or bar. However, a complimentary buffet breakfast is served daily, and room service is available. Guests may bring outside food, which must be collected from the reception.

We are at Andheri Kurla Road, below the Western Express Highway Metro Station, near Gurunaka Petrol Pump, Andheri East, Mumbai – 400093. The metro station is right outside our door.

Chhatrapati Shivaji Maharaj International Airport (T2) is just 3.2 km away, and the Domestic Airport (T1) is 3.6 km. Both are typically a 10–15 minute drive depending on traffic.

Yes — we offer a paid shuttle service for airport transfers and city travel. Please inform the front desk at least a few hours in advance so we can arrange it for you.

We do not have a dedicated parking facility. Any vehicles parked on or near the property are at the owner's risk, and the hotel holds no liability for damage or loss.

Bombay Exhibition Centre (NESCO): 5 km | Jio World Centre: 9 km | BKC (Bandra Kurla Complex): ~15 min drive | Shree Siddhivinayak Temple: 13 km | Gateway of India: 20 km | Juhu Beach: ~20 min drive.

Yes. We are a couple-friendly property and welcome guests with local Mumbai IDs. Valid government ID is still required at check-in.

Visitors are not permitted in guest rooms. They are welcome in the reception/lobby area only.

No. Smoking is strictly prohibited throughout the property, including rooms and corridors.

Pets are not permitted at the hotel.

We accept all major credit and debit cards (Visa, MasterCard, American Express) as well as UPI/QR code payments. Cash payments are also accepted.

Hotel Metropole Inn reserves the right to deny accommodation to guests who cannot provide valid ID, or who reside in the same city (subject to management discretion and local regulations).

Front Desk: +91-9324935564 / +91-7304822444 | Reservations: reservations@hotelmetropoleinn.com | Sales / Escalation: sales@hotelmetropoleinn.com. Our front desk is open 24/7.

Please speak directly with our front desk team — available around the clock. For unresolved issues, email reservations@hotelmetropoleinn.com. We are committed to resolving all concerns promptly.